Job Relations

Description

Supervisor Development uses a dynamic program of hands-on learning and practice, teaching essential skills for supervisors, team leaders, and anyone who directs the work of others. This training is an essential element of Lean and continuous improvement programs around the world including the Toyota Production System.

Job Relations (JR) teaches supervisors how to evaluate and take proper actions to handle and to prevent people-problems. It also demonstrates how positive employee relations can be used as the foundation for your employee relationships. In JR you learn how to judge good situations and to develop and maintain good relations with your employees. You also learn how to recognize problem situations, how to handle them and how to prevent them from occurring. By exchanging experiences and practicing the method during the training, supervisors practice making the right choice to take action and to follow up. This aims to strengthen their relationship with the employees.

Delivery Method:

Lecture/Group participation.

Participants will receive training a full training manual; laminated cards with key points

Learning Outcomes